Soft Skills Training

Soft Skills Training Author Frederick H. Wentz
ISBN-10 1468096494
Release 2012-05-14
Pages 368
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I was hired by a major university to teach recently released offenders how to become employed. I walked into my first class intending to follow the lead of all the other job training programs in the city, which was teaching the students to properly fill out applications, write resumes, facilitate mock interviews, and locate employment opportunities. After the first couple of classes, most of the students were either not paying attention or sleeping. I quickly realized my presentation needed to be interesting, challenging, beneficial, and actually guide the participants on how to remain employed. However, I was unable to find any published material for teaching new hires the soft skills necessary to keep a job. This workbook is a compilation of the soft skills class material I have developed over an eighteen year period. I have used this material with great success and have taught soft skills in schools, inner-city church programs, nonprofits, and government funded job training programs. It is a unique collection of essays, exercises, quotes, and maxims that will give students a realistic perspective on work-related expectations and the expectations of the supervisors who hire them. It will help students develop their problem solving skills, guide them in making appropriate decisions, and create a desire to plan out goals and achieve them. The workbook style is challenging and playful, serious and engaging and a stepping stone to developing the cognitive skills necessary to quash unproductive thinking and self-defeating emotional behaviors.



Bridging the Soft Skills Gap

Bridging the Soft Skills Gap Author Bruce Tulgan
ISBN-10 9781118725641
Release 2015-09-15
Pages 288
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Based on more than twenty years of research, Bruce Tulgan, renowned expert on the millennial workforce, offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership?complete with ninety-two step-by-step lesson plans designed to be highly flexible and easy to use.



Soft Skills Revolution

Soft Skills Revolution Author M. Kamin
ISBN-10 9781118237052
Release 2013-02-26
Pages 256
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Soft skills are the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. In increasingly competitive environments, soft skills training can be a vital resource. Soft Skills Revolution offers trainers, organizational leaders, and HR professionals a handy guide for building their soft skills through a variety of methods including individualized exercises and activities and structured training programs, as well as informal learning, mentoring, and coaching. The book offers readers information on the background of soft skills development, and suggestions for enhancing soft skills through traditional learning programs as well as informal learning approaches. Soft Skills Revolution contains practical guidance for creating an engaging learning experience that highlights such important concepts as: Components for Clear Communication The Power of Yes Listening and the Language of Acceptance A Nine-Step Model for Problem Solving Interventions for Moving a Team to Results Giving Helpful Feedback Moving from Conflict to Cooperation In addition, The Leader's Connection section is designed for upper level management and facilitators who want to help organizational leaders integrate the book's important concepts and skills into their interactions with team and staff members. "Kamin's engaging writing style, deep and down to earth at the same time, makes this book an easy learning experience of the 'hard' soft skills we all need to master. By developing these soft skills we can make our world a better place!" —Isabel Rimanoczy, Legacycoach, Director Minervas, Women Changing the World and author of Big Bang Being "Kamin has mastered the challenge of bringing soft skills to life. Her simple definitions, clear examples, references to seminal authors, focused questions, conceptual frameworks, and helpful hints invite and encourage the reader to make these soft skills her/his own." —Ernie Turner, president, LIM LLC and author of Action Reflection Learning



Job Readiness Handbook

Job Readiness Handbook Author Sandra J. Jones
ISBN-10 1628716150
Release 2014-01
Pages 84
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If you need help in preparing to enter into the workforce or with job search assistance, this is the book for you. The training methodology has been proven and accredited to the success of the author in assisting underemployed job seekers who have been deemed hard to employ. The material may be used by anyone desiring to prepare for employment in the United States of America. SANDRA J. JONES is a spiritual empowerment speaker and teacher, social analyst specialist, entrepreneur and multidimensional executive. Her passion for aiding the underemployed prepare and seek employment provoked her to write this handbook. She has twelve years of experience in job preparation training. She is the owner of Sandra Jones Social Enterprise a revenue generating business with a social concept and Founder/CEO of Job Prep Center Incorporated, a certified public charity organization.



Developing Technical Training

Developing Technical Training Author Ruth C. Clark
ISBN-10 9781118047415
Release 2011-01-11
Pages 288
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Since it was first published almost twenty years ago, Developing Technical Training has been a reliable resource for both new and seasoned training specialists. The third edition of this classic book outlines a systematic approach called the Instructional Systems Design (ISD) process that shows how to teach technical content defined as facts, concepts, processes, procedures, and principles. Whether you teach “hard” or “soft” skills, or design lessons for workbooks or computers, you will find the best training methods in this book. Using these techniques, you can create learning environments that will lead to the most efficient and effective acquisition of new knowledge and skills. Throughout the book, Clark defines each content type and illustrates how to implement the best instructional methods for delivery in either print or e-learning media.



10 Things Employers Expect Their Employees to Know

10 Things Employers Expect Their Employees to Know Author Frederick H. Wentz
ISBN-10 1481882767
Release 2013-05-01
Pages 114
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This soft skills workbook is an excellent tool for individuals preparing to look for or start new jobs, as well as individuals who are currently working but need to step back and evaluate their performance. It is a practical, helpful guide about acting appropriately and professionally on a job and addresses realities of the working world and how to cope with them, and not just ideal situations. Soft skills are the nontechnical skills and traits that an individual needs to function in the workplace. They include four sets of workplace competencies: oral communication skills, interpersonal and teamwork skills, personal qualities and work ethic, and problem solving and other cognitive skills. Two very important soft skills addressed in this workbook are work attitude and work behavior. Work attitude is the way an employee feels about his or her job and the approach to the job. It is internal and cannot be seen by other employees. A positive work attitude is the ability to carry out job tasks and work assignments with pride. Work behavior is the way an employee does his or her actual job and how the job gets done. It is usually a direct response to his or her work attitude. It can be seen by other employees. A positive work behavior includes the knowledge, hard work, dedication, and skill put into the finished product.



Engineering Management

Engineering Management Author C. M. Chang
ISBN-10 9781498730112
Release 2016-11-25
Pages 576
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Engineering Management: Meeting the Global Challenges prepares engineers to fulfill their managerial responsibilities, acquire useful business perspectives, and take on the much-needed leadership roles to meet the challenges in the new millennium. Value addition, customer focus, and business perspectives are emphasized throughout. Also underlined are discussions of leadership attributes, steps to acquire these attributes, the areas engineering managers are expected to add value, the web-based tools which can be aggressively applied to develop and sustain competitive advantages, the opportunities offered by market expansion into global regions, and the preparations required for engineering managers to become global leaders. The book is organized into three major sections: functions of engineering management, business fundamentals for engineering managers, and engineering management in the new millennium. This second edition refocuses on the new strategy for science, technology, engineering, and math (STEM) professionals and managers to meet the global challenges through the creation of strategic differentiation and operational excellence. Major revisions include a new chapter on creativity and innovation, a new chapter on operational excellence, and combination of the chapters on financial accounting and financial management. The design strategy for this second edition strives for achieving the T-shaped competencies, with both broad-based perspectives and in-depth analytical skills. Such a background is viewed as essential for STEM professionals and managers to exert a strong leadership role in the dynamic and challenging marketplace. The material in this book will surely help engineering managers play key leadership roles in their organizations by optimally applying their combined strengths in engineering and management.



The Career Tool Kit for High School Students

The Career Tool Kit for High School Students Author Carol Carter
ISBN-10 0130884170
Release 2000-07-01
Pages 276
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For high school-level Career Exploration and Life Skills courses. This thorough introduction to the skills high school students need to succeed in the workplace is presented in an easy-to-read student-friendly format. The text, adapted from a popular college-level text provides a complete framework for career exploration and is designed to motivate students to make these skills a part of their lives. Students and Faculty alike are encouraged to visit the central website for all Keys franchise materials, www.carterkeys.com, where you can correspond with the author team, view their speaking calendar, benefit from current articles, and more!



Job Readiness

Job Readiness Author Gregory L. Little
ISBN-10 0940829118
Release 1994-08
Pages 26
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Job Readiness has been writing in one form or another for most of life. You can find so many inspiration from Job Readiness also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Job Readiness book for free.



Workplace Basics

Workplace Basics Author Jay Goldberg
ISBN-10 1481207725
Release 2012-12-11
Pages 116
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Workplace Basics is the first book in DTR Inc.'s series for classroom and on the job work readiness and customer service training. This is the second edition of the book, published in November of 2013. A complete volume including all four modules with additional instructor tools is now available. Visit www.DTRConsulting.BIZ/workreadiness.htm for more information. At the end of each book are two workplace scenarios where things go right and things go wrong. Use the scenarios in the books as read and discuss exercises after teaching the material in the book, or to create your own certification tests. This first book, Workplace Basics, covers topics that all workers need to know, that many employers assume they do know, but that many workers, in reality, do not know. This often leads to supervisors and managers becoming very frustrated with workers who, otherwise, would be top performers. The book starts by explaining the profit motive of businesses and the relationship between profits and job security and employee compensation. The goal is to clearly demonstrate that employees' life goals are closely aligned to the success of the company for which they work. After this introduction, the book covers behaviors that employees need to follow help ensure a successful workplace, which in turn, helps keep the company profitable and everyone employed. Topics include: absenteeism, tardiness, use of sick days, proper grooming, safety in the workplace, how life style and habits away from work impacts work, avoiding harassment and discrimination at work, dating in the workplace, being dependable, being responsible, the difference between raises and promotions, and more. In addition to being valuable for existing employees, this book is ideal to use as part of a company's new employee orientation process.



The Hard Truth About Soft Skills

The Hard Truth About Soft Skills Author Peggy Klaus
ISBN-10 9780061843549
Release 2009-10-13
Pages 208
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What's the hard truth? Soft skills get little respect but will make or break your career. Master your soft skills and really get ahead at work! Fortune 500 coach Peggy Klaus encounters individuals every day who excel at their jobs but aren't getting where they want to go. It's rarely a shortfall in technical expertise that limits their careers, but rather a shortcoming in their social, communication, and self-management behaviors. In The Hard Truth About Soft Skills Klaus delivers practical tools and techniques for mastering soft skills across the career spectrum. She shows how to: manage your workload handle the critics develop and promote your personal brand navigate office politics lead the troops and much more! Klaus reveals why soft skills are often ignored, while bringing their importance to life in her trademark style—straightforward, humorous, and motivating. Perfect for readers at all professional stages—from those who are just starting out to seasoned executives—this book is essential reading for anyone who wants to take his or her career to the next level.



Crucial Conversations Tools for Talking When Stakes Are High Second Edition

Crucial Conversations Tools for Talking When Stakes Are High  Second Edition Author Kerry Patterson
ISBN-10 9780071772204
Release 2011-09-16
Pages 288
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The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive



The Dialectical Behavior Therapy Skills Workbook

The Dialectical Behavior Therapy Skills Workbook Author Matthew McKay
ISBN-10 9781458768612
Release 2010-04-15
Pages 437
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By a distinguished team of authors, this workbook offers readers unprecedented access to the core skills of dialectical behavior therapy (DBT), formerly available only through complicated professional books and a small handful of topical workbooks. These straightforward, step-by-step exercises will bring DBT core skills to thousands who need it....



Managing to Make a Difference

Managing to Make a Difference Author Larry Sternberg
ISBN-10 9781119331780
Release 2017-04-10
Pages 320
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A practical, real-world training manual for mid-level management Managing to Make a Difference presents a leadership guide for those in the middle. The C-suite has a wealth of resources for leadership guidance, but middle managers face a quandary: often given little guidance on how to excel, they are also under enormous pressure to do a variety of things other than "lead." This book provides much-needed tools and techniques for building a high-performing team—without letting your other duties suffer. Organized around a coherent philosophy and based on solid research, the discussion offers a roadmap to engagement, talent development, and excellence in management. From difficult situations and organizational challenges to everyday motivation and inspiration, these techniques help middle managers achieve the goals of their organization while empowering their workers to achieve their own. Talent development is probably not your full-time job—yet it drives the engagement that results in high performance. This book shows you how to hit the "sweet spot" of middle management, with a host of tools and strategies to help you help your team shine. Motivate, inspire, and lead your team with confidence Manage through challenges and overcome obstacles Develop key talent and maintain high engagement Adopt practical management tools based on substantiated research Most organizations direct the majority of their development resources to the C-suite, but still expect their mid-level managers to attract, engage, retain, and develop talent; but successfully juggling everyday duties while maintaining team performance and leading around roadblocks leaves little room for management planning. Managing to Make a Difference offers the solution in the form of tools, techniques, and practical strategy for a high performing team.



Developing Facilitation Skills a handbook for group facilitators 3rd ed

Developing Facilitation Skills  a handbook for group facilitators  3rd ed Author
ISBN-10 9781905485673
Release
Pages
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Developing Facilitation Skills a handbook for group facilitators 3rd ed has been writing in one form or another for most of life. You can find so many inspiration from Developing Facilitation Skills a handbook for group facilitators 3rd ed also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Developing Facilitation Skills a handbook for group facilitators 3rd ed book for free.



Graduate to a Great Job

Graduate to a Great Job Author David DeLong
ISBN-10 9780988868618
Release 2013-05-10
Pages 267
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More than 50% of recent college grads are unemployed or doing jobs that don’t require a college degree. How can you make sure you score a good job and launch a career you’re excited about? Succeeding in today’s job market means knowing what works – and what doesn’t. Based on more than 30 case studies of recent grads who have successfully landed excellent jobs, this book shows how to: • Maximize the value of internships • Focus your search on jobs you really want • Use social media technologies to stand out from the competition • Build a killer network that produces promising job leads • Nail your job interviews • Immediately become a stronger candidate The problem of post-college unemployment has been widely reported in the press. But these challenges aren’t going away because: • Most students, paralyzed by uncertainty and debt, are unprepared for the complexities and demands of the post-recession job market. • Since the Great Recession, lots of career planning & job search advice is no longer valid due to changes in technology and new hiring practices. • Raised in an online, click-to-communicate world, many new grads are unaware of the off-line behaviors you need to get employed. Because the job market has changed so much, parents of Gen-Ys are often at a loss to advise their children on effective tactics. Make Your Job Search 20%, 30%...even 50% Shorter “Graduate to a Great Job” reveals how to land the job you want much faster! It shares inspiring first-person stories of young grads from schools large and small across the U.S. and Canada. They show how you, too, can succeed. Students and recent grads will find dozens of practical action steps they can take today, while also accessing critical resources to: • Expand your job search network faster than you ever imagined • Discover how Facebook might be keeping you unemployed • Greatly increase the role of luck in your search • Help create a resume that gets you the job interviews you want • Encourage your parents and show how they can really help you launch your career “Should be required reading for every college student,” says the director of undergraduate career development at Babson College.



How To Win Friends and Influence People

How To Win Friends and Influence People Author Dale Carnegie
ISBN-10 145162171X
Release 2010-08-24
Pages 320
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You can go after the job you want—and get it! You can take the job you have—and improve it! You can take any situation—and make it work for you! Dale Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their business and personal lives. One of the most groundbreaking and timeless bestsellers of all time, How to Win Friends & Influence People will teach you: -Six ways to make people like you -Twelve ways to win people to your way of thinking -Nine ways to change people without arousing resentment And much more! Achieve your maximum potential—a must-read for the twenty-first century with more than 15 million copies sold!