Outsourcing for Radical Change

Outsourcing for Radical Change Author Jane C. Linder
ISBN-10 0814427820
Release 2004
Pages 270
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Competive advantage through revolutionary outsourcing strategies.



Management Consulting in Practice

Management Consulting in Practice Author Fiona Czerniawska
ISBN-10 0749448180
Release 2004
Pages 303
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This authoritative new book explores the relationship between top management consultant teams and their clients. It presents through a series of case studies, from both the private and public sectors, best-practice consulting at the sharp end of contemporary management across all management disciplines. The case studies are drawn from the MCA Awards, which recognise Best Practice in all the categories of management. Firms present qualifying client engagements for evaluation by a distinguished panel drawn from industry and academia. Each case study explores a unique business situation and the way it was tackled by the team, and also examines how those teams responded to challenges during their projects and the unexpected lessons they learned. The case studies are embedded within an explanatory framework that draws out common themes, relates the case studies to generic models, and discusses how their approaches can be applied in other businesses. Case study clients include the International Olympic Committee, Sun Microsystems, Apache Corporation, Aon, Tesco, BT Business, MoD, Westminster City Council, BAE Systems, GCHQ, Sainsbury's Supermarkets, Home Office, Transport for London, and NHS Trusts.



Management Consulting in Practice

Management Consulting in Practice Author Czerniawska Czerniawska
ISBN-10 9780749446956
Release 2005-12-03
Pages 304
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This authoritative new book explores the relationship between top management consultant teams and their clients. It presents through a series of case studies, from both the private and public sectors, best-practice consulting at the sharp end of contemporary management across all management disciplines. The case studies are drawn from the MCA Awards, which recognise Best Practice in all the categories of management. Firms present qualifying client engagements for evaluation by a distinguished panel drawn from industry and academia. Each case study explores a unique business situation and the way it was tackled by the team, and also examines how those teams responded to challenges during their projects and the unexpected lessons they learned. The case studies are embedded within an explanatory framework that draws out common themes, relates the case studies to generic models, and discusses how their approaches can be applied in other businesses. Case study clients include the International Olympic Committee, Sun Microsystems, Apache Corporation, Aon, Tesco, BT Business, MoD, Westminster City Council, BAE Systems, GCHQ, Sainsbury's Supermarkets, Home Office, Transport for London, and NHS Trusts.



The Rise of Legal Services Outsourcing

The Rise of Legal Services Outsourcing Author Mary Lacity
ISBN-10 9781472906410
Release 2014-02-27
Pages 224
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Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO. The book is based on data from 27 LSO providers, interviews with clients, consulting assignments and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research. Based on the authors' deep understanding of the evolution of ITO and BPO, and their experiences of sourcing LSO, The Rise of Legal Services Outsourcing addresses the transformation of legal work, LSO strategy, provider selection and contractual governance, as well as predicting the trends that will come to shape the LSO market.



Outsourcing Vs Insourcing in the Automotive Industry The Role and Concepts of Suppliers

Outsourcing Vs  Insourcing in the Automotive Industry  The Role and Concepts of Suppliers Author Christian Nitschke
ISBN-10 9783640865093
Release 2011-03
Pages 132
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Master's Thesis from the year 2005 in the subject Engineering - Industrial Engineering and Management, grade: 2,0, Stellenbosch Universitiy, course: Operations Management, 78 entries in the bibliography, language: English, abstract: The research report takes an in-depth look at the automotive industry and their major participants in the upstream value chain. The different parties involved are the automotive manufacturers (OEMs) and their suppliers. The overall goal of the following report is to identify suitable business models for small to medium sized (SME) automotive suppliers. As the automotive value chain currently undergoes an evolutionary change towards a diminishing vertical integration of the OEMs, it becomes a challenging issue to reconfigure the responsibilities of the suppliers. Thereby OEMs and their suppliers have to cope with a shift from a functional to a process orientated value chain. During this reorganization of the OEM-supplier interface, enterprises realign their strategic intent towards their core competencies as well. Besides the shifting value chain, both suppliers and OEMs have to cope with a consolidation in their industries. This consolidation is impacted by stagnating traditional markets, an ongoing globalization of the value chain, and an increasing productivity pressure in the automotive industry. Looking at the automotive supplier, it becomes obvious that the suppliers are on the one hand challenged by productivity pressures and on the other hand have the opportunity to take over more business of the automotive value chain. The growth potential requires changes in the area of supply chain management and new types of collaboration in the supply network. This prospective development is mainly influenced by a trend towards the outsourcing of entire processes by the OEMs and the increasing need for future innovations in the automotive industry. After discussing the above mentioned i



Information Systems Outsourcing

Information Systems Outsourcing Author Rudy Hirschheim
ISBN-10 9783540888512
Release 2009-03-24
Pages 593
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Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributions on the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III). In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.



Internationalisation of European ICT Activities

Internationalisation of European ICT Activities Author Huub Meijers
ISBN-10 3540771093
Release 2008-04-08
Pages 352
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The internationalisation of information and communication has accelerated since the 1990s in Europe and worldwide. Taking a close look at the empirical analysis of competitive trade positions, trends in foreign direct investment and the internationalisation of research and development in ICT brings many new insights about the expansion in the EU’s most dynamic sector. Moreover, the analysis discusses case studies on key players in ICT and suggests major policy



Outsourcing Biopharma R D to India

Outsourcing Biopharma R D to India Author P R Chowdhury
ISBN-10 9781908818010
Release 2011-05-05
Pages 130
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The trend of outsourcing to India for research and development is catching on fast. Over the last decade, worldwide pharmaceutical and biotechnology companies have made India their choice for a research destination. Initially R&D was inclined more towards developing products for the Indian market within the country. This led to several multinational companies opening up production plants in India, primarily due to the globalization of the Indian economy and offshoring jobs to India. Alongside, several global pharma-biotech majors ascertained large market requirements within the country and capitalized on the advantage of serving Indian customers. Strategies were devised to optimize operational expenses with the setting up of on-site R&D to develop products for local requirements. In view of this, this book seeks to explore various nuances of the outsourcing sector with respect to biopharma in India. Constitutes the first ever comprehensive insight on the Indian biopharma sector Provides a perspective based on practical hands-on legal experience Simply structured, clearly presented and free from excessive legal jargon



The Invisible Organization

The Invisible Organization Author Neil Farmer
ISBN-10 9781351887380
Release 2017-03-02
Pages 224
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Despite valiant efforts and the advent of techniques such as delegation, career development, performance management, key performance indicators, programme and project management, social network analysis, and employee engagement, most organizations struggle to beat the 70 per cent failure rule for profound, people-disruptive business change. Surveys show that most employees are still disengaged from their work. Innovation is sluggish and agility elusive. Harnessing the hidden potential of your workforce can be a slow, often painful process. Neil Farmer's The Invisible Organization explains how to adapt your organization's design to the informal networks that form most of the basis for communication between managers and employees. The book explores five key themes: ¢ Executive leadership - a little autocracy and a lot of collaboration; how senior managers can enable and facilitate change; ¢ Effective first-line management - in most organizations up to 60 per cent need to be replaced and women need to occupy far more significant roles; ¢ HR Managers - a key role, but most don't make the transition from 'command and control' towards the effective use of key influencers and informal network which allows HR people to contribute to the future of their business: ¢ The value of local influencers and those with extensive personal networks - how to identify them and increase their roles across all forms of business change; ¢ Radical changes to white-collar outsourcing - to an in-house outsourcing service. This is an important, if somewhat painful, call to arms for leaders and HR specialists across all organizations.



The Relationship Advantage

The Relationship Advantage Author Thomas Kern
ISBN-10 0199241929
Release 2001
Pages 397
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A unique insight for both practitioners and academics on how to achieve a 'relationship advantage'. The relationship in information technology (IT) outsourcing often determines the difference between a successful, a less successful, and a failing outsourcing deal. The authors examine five case studies (Xerox, British Aerospace, ESSO, BP, and the UK Inland Revenue), and by way of a novel client-supplier relationship framework they identify the key dimensions of an outsourcing relationship.



Quality Decision Management The Heart of Effective Futures Oriented Management

Quality Decision Management  The Heart of Effective Futures Oriented Management Author E.G. Frankel
ISBN-10 9781402089961
Release 2008-12-21
Pages 110
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Over the years I have worked with or consulted for many managers throughout the world at all levels of industry and government. I have seen who succeeded, achieved goals, and made progress, and who failed or crashed. I have studied their methods of operation and their decision-making approach, as well as the range of people involved in the decision-making. I similarly personally managed large industrial and service organizations and their operations, and found that to succeed and have a content team of collaborators, decision-making had to be joint and delegated to the lowest competent and informed level. Using this approach not only improved the performance of the organization or firm, but also resulted in a more content, professional, cooperative, happy, and competent workforce. In general, people like to assume responsibility, particularly of functions with which they are intimately familiar. They enjoy the role of de- sion-maker and the use of their knowledge and experience in guiding their and related work. Delegation of decision-making not only infuses pride and conte- ment but also assures more informed, timely, and effective implementation of de- sions. It also adds to worker training and education as workers inquire, develop information and use of their own experience in improving their decision-making. Worker pride and feeling of control and involvement lead to contentment and s- isfaction which, in return, pays dividends in worker productivity, morale, retention, and resulting low turnover.



Outsourcing management information systems

Outsourcing management information systems Author Marc J. Schniederjans
ISBN-10 PSU:000062945257
Release 2007
Pages 383
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"This book balances the positive outcomes of outsourcing, which have made it a popular management strategy with the negative to provide a more inclusive decision; it explores risk factors that have not yet been widely associated with this strategy. It focuses on the conceptual "what", "why", and "where" aspects of outsourcing as well as the methodological "how" aspects"--Provided by publisher.



The Contracting Organization A Strategic Guide to Outsourcing

The Contracting Organization   A Strategic Guide to Outsourcing Author Simon Domberger
ISBN-10 0191525073
Release 1998-11-19
Pages 244
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When should organizations contract out services traditionally produced in house? Is outsourcing another ephemeral management fad, or is it an efficient and effective means of delivering sevices and of adding value? What are the characteristics of strategically sound contracting decisions, and how can organizations prosper from the outsourcing revolution? These questions are among those tackled by Simon Domberger. Based on over a decade of research and consulting experience, its conclusions have many practical implications. The book develops an analytical decision-making framework for the assessment of contracting options, and has relevance in both the private and public sectors. Containing a wealth of illustrations and over 25 case studies, the coverage is fully international. Over 50 companies and public sector organizations are discussed, including well-known names such as Microsoft, BP, Marks & Spencer, and Samsung. This book will be valuable to all those seeking a better understanding of the outsourcing phenomenon, and useful to managers, strategists, management and business consultants, public sector administrators, policy makers, as well as to students of economics, business, management and public administration. Pre-publication Endorsements John Kay, Said Business School Oliver Hart, Harvard University Rob Grant, Georgetown University



The Complete Idiot s Guide to Successful Outsourcing

The Complete Idiot s Guide to Successful Outsourcing Author Gene Marks
ISBN-10 1592573703
Release 2005
Pages 324
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Outsourcing is “in”—now readers can see how itÂ's done. In this clear-cut guide to outsourcing, business owners and managers will learn the historical and global issues of outsourcing, whether they really need to outsource at all, how to decide the costs and benefits of outsourcing, tips on hiring and managing outsourced help, and how to keep in compliance. -Outsourcing has become one of the biggest trends in business today -The only consumer-level book available on how to evaluate and successfully implement outsourcing -90% of all U.S. businesses now outsource some work (from payroll or IT to business development or financial management) -Some small businesses are reporting up to 30% in cost savings by outsourcing large portions of their work



Global Outsourcing Strategies

Global Outsourcing Strategies Author Peter Barrar
ISBN-10 0566086247
Release 2006
Pages 322
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Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects. The 22 chapters provide information on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike.



Outsourcing Information Technology Systems and Services

Outsourcing Information Technology  Systems  and Services Author
ISBN-10 0132815788
Release 1998
Pages 392
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As an executive, the outsourcing decisions you make will have a profound impact on your company - and your career. Outsourcing Information Technology, Systems and Services is the only detailed, practical guide to making the right decisions, and making those decisions work. Outsourcing Information Technology, Systems and Services is based on interviews with many of the world's leading IT managers and outsourcing consultants. If you're responsible for outsourcing decisions of any kind, you can't afford to be without their hard-won insights.



21st Century Management A Reference Handbook

21st Century Management  A Reference Handbook Author Charles Wankel
ISBN-10 9781452265636
Release 2007-12-17
Pages 1136
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The Handbook of 21st Century Management provides authoritative insight into the key issues for students in college or corporate courses with a particular emphasis on the current structure of the topic in the literature, key threads of discussion and research on the topic, and emerging trends. This resource is useful in structuring exciting and meaningful papers and presentations and assists readers in deciding on management areas to take elective coursework in or to orient themselves towards for a career. Indeed, familiarity with many of the topics in this Handbook would be very useful in job interviews for positions in business.